Morning Star

Thanks for purchasing our products at Ambrosia Alchemy Co.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. 
If anything is unclear or you have more questions feel free to contact our customer support team.

Thank you for choosing our business and shopping with us. 
Below are the terms and conditions for our Shipping Policy.

SHIPMENT PROCESSING TIME
Your order(s) will be processed within1-3 business days.
All orders placed during weekends or public holidays will be processed on the next business day.
We will notify you if there any delays due to high-volume orders.

CONFIRMATION OF SHIPMENT AND ORDER TRACKING
You will be sent an email to confirm shipment once the order is shipped.
 

DUTIES, CUSTOMS, AND TAXES
You will assume responsibility for all applied customs or taxes.
You will be solely responsible for any fee or tariffs applied during or before shipping.

DAMAGES
We are not liable if any of your products are damaged or misplaced during shipping.
If you receive a damaged order, contact the shipment carrier so you can file a claim.

INTERNATIONAL SHIPPING POLICY

We currently offer international shipping

 

Do not discard packaging and damaged goods if you intend to file a claim with the shipment carrier.